Warranties
- Home
- Warranties
At Roger Deals, we stand behind the quality and craftsmanship of our side tables, bedside furniture, and related products. Our Warranty Policy outlines the coverage and terms to ensure your peace of mind when purchasing from us.
1. Warranty Coverage
We offer a 1-year limited warranty on all products purchased through Roger Deals. This warranty covers defects in materials and workmanship under normal residential use.
Covered Issues Include:
- Structural defects such as broken frames or legs
- Faulty hardware or drawer mechanisms
- Significant finish defects including peeling or chipping not caused by misuse
2. What Is Not Covered
The warranty does NOT cover:
- Damage caused by accidents, misuse, neglect, or abuse
- Normal wear and tear such as scratches, dents, or fading over time
- Damage due to improper assembly or modifications not authorized by Roger Deals
- Damage resulting from exposure to moisture, heat, or direct sunlight
- Commercial or heavy-duty use outside typical residential settings
3. How to Make a Warranty Claim
If you believe your product has a defect covered by this warranty, please follow these steps:
- Contact Us:
Email support@rogerdeals.site or call +1 839 282 5270 with your order number, product details, description of the issue, and photos if possible. - Claim Review:
Our customer service team will review your claim and may request additional information to assess the issue. - Resolution:
If approved, we will offer repair, replacement, or refund options at our discretion.
4. Important Notes
- Warranty service is only available for products purchased directly from Roger Deals.
- Retain your purchase receipt or confirmation email as proof of purchase.
- Repairs or replacements may involve new or refurbished parts.
- Roger Deals is not responsible for shipping costs related to warranty claims unless the defect is confirmed to be our fault.
5. Contact Information
If you have questions about our Warranty Policy or need assistance, please contact us:
Roger Deals
📍 Address: 176 Fox Meadow Ln, Hopkins, SC 29061, USA
📧 Email: support@rogerdeals.site
📞 Telephone: +1 839 282 5270
We are committed to your satisfaction and confident you will enjoy your furniture for years to come.