I have waited 9 days for my withdrawal so far. The Complaints Team had attempted to contact the casino for clarification and assistance but had received no response. She expressed dissatisfaction with the lengthy withdrawal process. Your message helps us continue working to improve our processes and ensure that every player feels heard and respected.Best Regards,Winorio Team
While Wino Casino does not provide a downloadable application on Google Play or the Apple App Store, it delivers a comprehensive mobile gaming experience via its web application. Scam website game FAKE WITHDRAWALS ❌❌I make deposit 400€ and they give me a bonus with another 428€ I don’t touch him. Dont play this casino!!!!!!!!!! Horrible casino, the slots are the worstes I ever saw. This happened to me on five different games and I still can’t play.

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This could then incur another 2-5 business days for the funds to be in my account. Today I was told that I would have to wait an additional 36 hours for finance to approve my withdrawal of €544 euros. Today is 21st July and with effect 18th July early afternoon UK time, my verification was processed. My initial winnjng was on 12th with the withdrawal made early on 13th July.
This was one of the main reasons I decided to stop playing there in the first place.What is most concerning is that they actively refuse to close my account, despite repeated requests. What should be a simple request has turned into an exhausting and stressful ordeal.Initially, I contacted customer support to request account closure. We’re thrilled to hear that you found the experience fast, fair, and supported by great customer service. We really appreciate you taking the time to share your experience.Best regards,Winorio Team Everything is laid out clearly, and you don’t have to hunt around to find your favorite games or account settings.

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They close the account for no reason Sometimes even this little step works quite well. Maybe it would be better to complain straight away so the casino will be notified about the public complaint.

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The Trustpilot Experience

The player from the United Kingdom had waited 9 days for her withdrawal of €544, which was initiated on July 13th. Dear Player,We are truly sorry to hear about the distressing experience you’ve described and sincerely regret that you feel unsupported throughout this process. We’re really happy to hear that you had a good experience – delivering reliable service and an enjoyable gaming environment is something we’re always working to perfect.
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