At Roger Deals, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your side tables, bedside furniture, or related products, we offer a fair and transparent returns process. Please read the following policy carefully to understand your rights and our procedures.

1. Eligibility for Returns

To be eligible for a return, your item must:

  • Be in its original condition (unused, undamaged, and unassembled).
  • Include all original packaging, parts, and manuals.
  • Be returned within 30 days of the delivery date.
  • Be accompanied by proof of purchase (order confirmation or receipt).

2. Non-Returnable Items

We cannot accept returns for:

  • Items that have been used, assembled, or modified.
  • Custom-made or personalized products.
  • Clearance or final sale items.
  • Items returned without original packaging.

3. Return Process

  1. Contact Us First
    Email us at support@rogerdeals.site or call +1 839 282 5270 to initiate your return. Provide your order number, reason for return, and photos if applicable.

  2. Receive Return Instructions
    Our customer support team will provide return shipping details and instructions.

  3. Ship the Item Back

    • You are responsible for return shipping costs unless the return is due to our error (wrong or defective item).

    • Use a trackable shipping service to ensure safe delivery.

  4. Inspection and Approval
    Once we receive your returned item, we will inspect it and notify you about the status of your refund.

4. Refunds

  • Approved refunds will be processed to your original payment method within 5–10 business days after inspection.
  • Shipping costs are non-refundable (unless the return is due to our error).
  • If the item is returned damaged or missing parts due to customer handling, a partial refund may be issued.

5. Exchanges

If you wish to exchange an item for a different style, size, or color, please contact us. Exchanges are subject to stock availability.

6. Damaged or Defective Items

If your order arrives damaged or defective:

  • Contact us within 7 days of delivery.
  • Provide photos of the damage/defect.
  • We will arrange a replacement or full refund at no extra cost to you.

7. Contact Us

For any questions or to start a return, please contact:

Roger Deals
📍 Address: 176 Fox Meadow Ln, Hopkins, SC 29061, USA
📧 Email: support@rogerdeals.site
📞 Telephone: +1 839 282 5270